What to Expect
Our Collaborative Research Journey: A Path Tailored to You
We believe the most effective support systems are designed with you, not just for you. Whether we are building custom technology or helping you adjust a daily routine, your needs are unique. Because of this, our process is flexible, personalised, and works as a true partnership across three main phases.
Phase 1: The Foundation (Understanding Your World)
Before we change anything, we need to discover what works best for you.
- What we’ll do: Through friendly conversations, simple memory or computer tasks, and/or daily logs, we’ll map out your routines, strengths, and the challenges you want to address.
- Why it matters: This ensures our solutions hit the right target and gives us a clear starting point so we can measure and celebrate your progress later.
Phase 2: The Design (Creating Your Solution)
Next, we design your personalized support. While we will focus on technology, we also look at behavioural strategies—sometimes tweaking a routine is just as effective as a new app or tool. We tailor this phase to the goals we set in Phase 1:
- For a Single Goal (The Focused Approach): If you have one major objective (like remembering medications), we will focus all our energy on designing one powerful tool or strategy to master it.
- For Multiple Goals (The Step-by-Step Approach): If you have several goals (e.g., appointments, recipes, and medications), we tackle them one at a time. We’ll introduce a solution for the first goal, wait until you are comfortable, and then move to the next so it never feels overwhelming.
Phase 3: The Implementation (Making It Part of Your Life)
Whether your solution is a new device, a new habit, or both, this is where we put it into action.
- What we’ll do: We will help you seamlessly fit these new tools into your daily life, provide training, answer questions, and listen to your feedback.
- Why it matters: Our goal isn’t just to hand you new tech or a list of habits; it’s to provide sustainable solutions. We will adjust things as we go to ensure it truly fits your life.
Throughout this journey, you are the expert on your own life. Our role is to bring our research and design expertise to the table, creating a practical solution that genuinely helps.